for more information!
Yamato Transport, together with the Japan Tourism Agency, recommend the "Hands-Free Travel" services. These include parcel delivery and temporary luggage storage, which allow travelers to enjoy sightseeing such as shopping, fine dining and other cultural experiences.
This is the logo mark for service counters certified as "Hands-Free Travel" by the Japan Tourism Agency.
Japan is a
Public transportation in Japan is highly developed in
metropolitan areas and at sightseeing destinations.
A large percentage of people travel by train,
so it is common for major stations and trains
to be crowded throughout the day.
This is why we recommend
Walk around stations with ease
Enjoy comfortable travel in both crowded stations and trains! You will also be relieved from hauling luggage when going up and down stairs, or wandering through large stations.
Travel safely while holding your children's hands
When both of your hands are busy carrying luggage, it is easy to lose track of your children. This service allows you to travel through crowded stations without worry by freeing your hands so that you can hold your children's hands.
No more lost luggage
A little carelessness could lead to lost or stolen luggage when traveling through stations you are unaccustomed to. "Hands-Free Travel" ensures a comfortable and safe journey.
Stations in Japan were very crowded so it was very difficult for us to change trains with our children while carrying our luggage as well. We found large coin-operated lockers at train stations, but they were often full. Luckily, we found Yamato's temporary luggage storage service at the train station so we left our luggage with them. We were so surprised to find that Yamato was also able to have our luggage sent to the airport or our hotel! The friendly staff helped us to fill out the waybill and even handed us sightseeing pamphlets. Thanks to the "Hands-Free Travel" service, we were able to enjoy our trip throughout Japan even more.
Tourist from Taiwan
Learn more through Manga
This is "YAMATO Quality"
Introducing the safe, secure and reliable service
which Yamato provides.
100th Anniversary in 2019
No. 1 Market Share
How we can assist your travel
Same-day luggage delivery
Send your luggage to the hotel from the airport
Free your hands, save time and travel in comfort by sending your luggage from the airport to your hotel and vice versa with Yamato.
Luggage delivery between hotels
Travel to your next destination hassle-free
Enjoy traveling to your next destination, even when using crowded public transport, by sending your luggage to your next hotel with Yamato.
Luggage storage and tourist information services
Enjoy your holiday even more with your hands free
Yamato has service counters at train stations and commercial areas where you can temporarily store your luggage and receive tourist information.
Calling from outside Japan
(available in English)
9:00-18:00 365 days a year
- While we read all inquiries received via the Internet (e-mail), we will respond to inquiries received after 18:00 on the following day.
- If you are in a hurry, please contact us by telephone.
- Depending on the content of your inquiry, it may take some time or we may be unable to reply. We ask for your kind understanding.