Yamato Transport Co., Ltd. was founded in 1919. After starting Japan's first delivery business based on fixed truck routes in 1929, we went on to launch our TA-Q-BIN business in 1976.
TA-Q-BIN has been launched based on the idea of “Next-day delivery of parcels between personal customers.” After TA-Q-BIN’s launch, we have continued to bring out a succession of new services including Golf TA-Q-BIN, Cool TA-Q-BIN, as well as value-added services such as TA-Q-BIN Compact to contribute to the growth of e-commerce market and the increasing number of “Business-to-Customers” parcels. All of these were the result of feedback from customers.
The reason we could and will continue evolving while adapting to the changes in times is due to our unchanging commitment to provide customers with services they will appreciate.
2019 is Yamato Group’s 100th anniversary. To further evolve in the next 100 years, we will continue to provide services to meet our customers’ needs.
We do not simply deliver parcels. By adding both visible and invisible values to renovate our network, we aim to provide a brand new logistics network besides TA-Q-BIN. Also, we cooperate with local authorities to address problems such as low birth rates, and the aging and declining population in Japanese rural communities as well as the measures in case of natural disasters. At the same time, we are now also actively pursuing new initiatives such as building a network of delivery lockers that can be used by any delivery company and joint driving operations to achieve the optimization of the whole logistics industry, according to the changing times.
To achieve that, we are currently making efforts in the promotion of working style reform to improve the working environment for our employees by the digitization of information and works. We will also speed up the development and use of new technologies including automatic driving and AI.
In order to further improve “TA-Q-BIN”, we always consider how to change its system. We also think about how to please our customers with other solutions besides “TA-Q-BIN.” To provide better services, we will sincerely listen to our customers’ voices and to think continuously.
We look forward to your continued support and encouragement as we pursue our goals.
President and Chief Executive Officer